product qualification
We take care of your products.
Quality is at the core of our promise. To underline our commitment, we offer a 3-month warranty on products, giving you peace of mind with every purchase.
QUALITY IS A PART OF OUR SOLUTION
At Soundsale, we understand that audio professionals need absolute confidence in the reliability and performance of their equipment. That’s why every product in our inventory undergoes rigorous inspection and extensive testing by our dedicated technical team.
From loudspeakers to amplifiers, each piece of equipment is assessed both subjectively by trained ears and objectively through advanced measuring instruments. Our experience shows that approximately 60% of incoming equipment requires servicing or repair to meet our stringent quality standards.
Choosing pre-owned audio equipment significantly reduces environmental impact. By opting for meticulously serviced and tested equipment from Soundsale, you actively contribute to reducing electronic waste and lowering your carbon footprint. Our commitment to sustainability ensures that high-quality audio solutions remain eco-friendly and economically advantageous.
testing our products
We utilize advanced tools such as the Klippel measurement system, enabling precise analysis of critical parameters including phase response, impedance, distortion, and sound pressure levels (SPL). This meticulous approach ensures rapid identification and correction of any technical issues.
Amplifiers are tested under full operational load using specialized dummy loads, allowing us to verify their performance thoroughly without creating excessive noise. This comprehensive methodology accurately identifies any deviations from optimal performance.
Every product features a unique QR code providing instant access to detailed service logs, including performed tests and repairs. This transparent tracking system offers complete insight into the maintenance history of each item.
how we test our products
Speaker testing
For speakers, our test process always starts with a visual inspection. Existing rigging parts are inspected for safety. The last part of the visual inspection is to check whether there are original drivers mounted, and if the speaker contains the correct components as listed by the manufacturer.
Our testing process continues with the actual testing of the speaker. We use a software and hardware measurement platform from Klippel to perform both acoustical and electrical tests. The interface and associated software allows us to test the speakers for phase, impedance, distortion and SPL. The data obtained makes it possible to identify defects more quickly and accurately.
In addition, the measuring platform is more reliable and safer for us. Performing tests with human hearing for a longer period of time entails a physical and mental burden on the tester.
This in combination with fatigue and reduced focus makes human testing less reliable. By carrying out the tests using the measuring platform, the tester is also not exposed to a high and harmful noise level.
Amplifier testing
All amplifiers we receive will also be tested following our test procedure. By using a dummy load we can test the amplifers under full load, without having noise. A link with the measurement platform gives us the opportunity to examine how the amplifier responds to a full load.
For example. We see the output power that the amplifier supplies, which distortion may be present and what happens to the output signal when the limiter of the amplifier actively intervenes.
This in combination with an endurance test is the way for us to ensure that the amplifiers we sell are technically in great condition.
Visit our showroom to experience our full range of occasions.
see it. hear it. believe it.
committed to 100% quality products.
3 months warranty on almost all our products.
We give you our unique 3-month warranty on every product we sell. This is in addition to a piece of service for you as a customer, mainly because we fully believe in the quality of our products. In the unlikely event that your products shows a hitch or defect, we will solve it. In many situations we can also offer you a loan product so that you and your customers will not be affected during the repair.
The terms of our warranty are as follows. As a guideline, we use the warranty terms and conditions that our suppliers offer on new products during normal use and maintenance. Within our 3-month warranty, the product is repaired or replaced free of charge.
Shipping costs for sending products to us are the responsibility of the sender. We will pay for the return shipment with warranty repairs.
IN HOUSE TECHNICAL SERVICE EXPERTS
If a product is showing defects, our in house technical service experts will ensure that it is repaired as quickly as possible. In addition to repairs of purchased products, you can also offer your own pro audio products for repair. This can vary from regular maintenance to a PCB repair, and from reconing drivers to painting a speaker cabinet.
Through years of experience, our team has extensive knowledge and expertise of pro audio products. For you as a customer, this means a quick and professional repair and a solution to the problem.
